FAQ
We ship to the USA, Australia and New Zealand.
We will be adding more countries very soon.
All of our prints are hand framed to order.
Your Print will be in your hands within 5-14 days. You'll get tracking details once your order is on its way.
No, we use trusted courier services with standard shipping times of 5-14 business days. Our focus is on ensuring your prints arrive safely and in perfect condition, which is why we work exclusively with reliable shipping partners who specialize in handling fine art prints.
Expertly crafted from natural wood, our premium frames are available in four elegant finishes: White, Oak, Walnut, and Black.
Each frame has a sturdy 20 x 30mm profile.
While rare, if your print arrives damaged, please photograph the damage and contact us immediately. We'll arrange a replacement at no additional cost.
We believe in fair compensation for artists. Each artist receives 60% of the profits from their print sales, helping sustain their creative work.
Please contact us immediately if you need to modify your order. We'll do our best to accommodate changes if the order hasn't entered production.
As each print is custom-made to your specific size and framing choices, we do not accept returns. This ensures we maintain our high-quality standards and keep our prices fair for both customers and artists.
Since each piece is created specifically for you, we do not offer refunds. However, if your print arrives damaged, please photograph the damage and contact us immediately - we'll handle this on a case-by-case basis to ensure you're satisfied with your purchase.
Of course - we welcome artist submissions.
Please send us an email prints@thevaultstock.com and include 3 examples of your work and we will be in touch ASAP if we think it is suitable for our platform.